RETURNS
We want you to be fully satisfied with your purchase. If for any reason you’re not happy with your product, you may request a return within 30 days from the date of delivery, subject to the conditions below.
Eligibility for Returns
To be eligible for a return:
-
The product must be unused, unwashed, and in original condition.
-
All original tags, packaging, and accessories must be intact.
-
The return request must be initiated within 30 days of delivery.
-
Proof of purchase (order number or invoice) is required.
Products that show signs of use, damage, stains, or alterations will not be eligible for return.
Non-Returnable Items
The following items are not eligible for return:
-
Products purchased on final sale/ clearance.
-
Products damaged due to misuse, negligence, or improper handling.
-
Customized or limited-edition products, if specified at the time of purchase.
Return Process
-
Initiate a return by filing the return form.
-
Once approved, you will receive return instructions.
-
The product must be shipped back within the timeframe mentioned in the approval email.
Return shipping costs are borne by the customer unless the return is due to a manufacturing defect or incorrect item shipped.
Refunds
-
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
-
If approved, the refund will be processed to the original mode of payment within 7–10 business days.
-
Shipping charges (if any) are non-refundable.